FAQs

Speaker Won’t Charge / Hold Charge / Won’t Turn On

Troubleshooting Steps: Turn the speaker off and plug it in to charge overnight (or at least 4 hours). While still plugged in, turn the speaker on.● Check if the battery...

Speaker Won’t Charge / Hold Charge / Won’t Turn On

Troubleshooting Steps: Turn the speaker off and plug it in to charge overnight (or at least 4 hours). While still plugged in, turn the speaker on.● Check if the battery...

Speakers Won’t Connect

Step-by-Step Fix: Ensure the STADIUM light is on for both the HOST and Satellite speakers.● If not, tap the Stadium button on each speaker. To Reset and Reconnect: Press and...

Speakers Won’t Connect

Step-by-Step Fix: Ensure the STADIUM light is on for both the HOST and Satellite speakers.● If not, tap the Stadium button on each speaker. To Reset and Reconnect: Press and...

Speakers Not in Sync with TV (Latency Issue)

When not using Stadium Mode, Rocksteady speakers have near-zero latency andshould stay in sync with video. When in Stadium Mode, latency will occur. To fix latency: Use your TV or...

Speakers Not in Sync with TV (Latency Issue)

When not using Stadium Mode, Rocksteady speakers have near-zero latency andshould stay in sync with video. When in Stadium Mode, latency will occur. To fix latency: Use your TV or...